A lot of people talk about “company core values” but what are they, really?
So how about just for now we call them Behavioural Values, and lets relate all our values to how we want to behave.
Now anger is an interesting concept. Some people reckon it is an emotion or feeling and can’t be controlled.
But we can’t have our staff getting angry at each other or the customers now, can we?
So how do our behavoural values fit with anger?
Well, how about we agree that what ever anger is that we don’t want it to get in the way of doing business and it needs to be addressed.
So what if we created our behavioural values around anger in order to work at our optimum but still stay cool, calm and collected.
Here is what I have come up with that might just do that.
To be DARING but at the same time keep it ENJOYABLE, CONSIDERED, ACCOUNTABLE, REASONABLE, RESPONSIBLE and TRANSPARENT.
And understanding that although anger is an understandable emotional, it is not an acceptable behaviour, especially if we what to achieve a higher purpose.